Sunday, September 18, 2011

Energizing Yourself for Change

I was recently talking to an HR  Manager of a national company here in the lower mainland and he said that their company is going through a number of changes.  We talked about those changes and how Dale Carnegie Training may assist them.  Roughly 10 days later when I called back to pick up the discussion, I found out that the HR Manager had been let go!! 

It seems a number of organizations that I have connected with over the last number of weeks are going through some kind of change.  We've often heard that people are resistant to change, which makes it difficult for organizations and their leaders to make change happen.   At Dale Carnegie our philosophy is that people are not necessarily resistent to change but they can be concerned on how any changes will affect them. 

Change is inevitable and the sooner we embrace change and see the opportunities before us, the better chance that we will be around after the changes are complete.

Energizing Yourself for Change
One of the challenging results of organizational change is that it can leave you feeling fatigued. All of your efforts are focused on new tasks, responsibilities, and relationships. Because of this, you need to look for strategies to maintain and even increase your personal energy during times of change.

Create a Vision

Nothing is more personally motivating than creating a compelling vision. Visualize yourself succeeding as a result of the change. Imagine the benefits of growing as a result of the change -- creating new opportunities, building a more exciting and dynamic future, and opening up new opportunities for success.

List Opportunities

What are the opportunities presented by the change? Make a list of all the ways that you can grow, add new skills, meet influential people, and add valuable experience to your resumes.

Create Networks

It's difficult to create energy in a vacuum. Most people need the stimulation of other individuals and their ideas, input, feedback, and support. Times of change offer an opportunity to add to the network of people who understand you, believe in you, and are willing to help you move forward.

Build Bridges

Organizational change normally involves the establishment of new relationships. Sometimes you resist these new relationships, especially if it involves a new supervisor or a perceived loss of your authority. Instead of retreating from the new relationship, draw energy from it by embracing it and building bridges between yourself and people you encounter. Meeting new people is usually highly energizing because it gives you the opportunity to find commonalities in your values and goals and in the creativity of collaboration.

Tuesday, September 6, 2011

Tips on Effective meetings

How to Make the Most of Meetings

1. Time is of the Essence
Start your meeting on time regardless of the number of absent members. Don't punish those who arrived on time by waiting for others. Tell latecomers they can get what they missed later. This sets the standard for future meetings and may encourage people to arrive on time more consistently.

2. Request the "Honor of Your Presence" with Advanced Notice
When developing a meeting agenda, fill it with exciting action words to make it sound as inviting as possible. Dale Carnegie suggested, "arouse in the other person an eager want." Promise participants change or excitement.

3. Prior Preparation Prevents Poor Performance
In a written format, at least 48 hours in advance, send out an informal agenda with topics, speakers, time constraints, action items, and desired results. Insist that each participant is prepared and has the proper documents and research. This will build momentum toward positive results and keep the meeting's momentum moving forward. If there are topics that require advance research, provide that information with the agenda.

4. Go for the Goal
Know what result is desired from the start and communicate it at every opportunity. Guide meeting conversations and discussions toward that conclusion. When meetings within meetings occur, remind participants of the ultimate goal to get things back on track.

5. Moving On
Have a list of questions ready to stimulate thought. Remember to keep things moving at a brisk pace. Try incorporating some of these questions:

·           How will this happen?

·           Where has this worked before?

·           Is there any evidence that will verify what has been said?

·           How do we start and maintain momentum?

·           Will this idea have any constraints?

6. Have a Seat, Be Comfortable!
Some say that if a room is cramped and uncomfortable, it will stimulate quick thinking and motivate the attendees to do what they need to do so they can return to the comfort of their desks. The opposite is also true. Some sources suggest setting up fewer chairs than needed. Late arrivals will feel uncomfortable when attempting to squeeze into the group, motivating them to arrive on time in the future. However, this strategy could backfire and cause negative results in some situations. Use proper judgment if exercising this option.

7. Try a Stand-Up Routine
Some organizations have meetings where everyone stands up. The idea is that the body and the brain work more effectively from this position. These types of meetings can achieve results quickly because it is easier to think off the top of the head when on the feet.

8. Eat -- then Meet
If you plan to have food at a meeting, schedule a separate time for eating into the itinerary. If the meeting begins at 8:00 sharp, in the agenda, state that breakfast will be served from 7:30 to 8:00 and that only coffee will be available after 8:00. Hunger can be the reason people show up, but the highlight of the meeting should not be the brand of bagels or the type of doughnuts served; it should be the meeting's results.

9. Read the Rules
As the facilitator, another ground rule to cut down on interruptions should be to ensure that voice mail is in operation or that telephone messages will be taken for the participants. We all know the "turn off the cell phone rule." Use it! This will eliminate reasons for anyone to miss one minute of the excitement. Be sure to provide breaks so that participants can check messages -- make sure to mention when the meeting will reconvene and stick to that time.

10. There's Always a Next Time
If appropriate, schedule the next meeting before the end of this one so that all involved have the same advance notice to arrange their schedules. Allow enough time for projects and assignments to be completed (if necessary). Make sure that these action and follow-up items are written down, so there is no confusion afterward. Distribute minutes no more than 48 hours after the meeting and reinforce task accountability.