Public Speaking

Dale Carnegie Training®

Question:

I have recently been asked to give a speech on behalf of my department, but I have no experience speaking in front of large groups. People think that I can handle this because I am confident at our meetings, but that is because I am comfortable around my team.  How do I write a speech that people will be interested in and how do I calm my nerves and look professional while giving my speech?

Answer:

The thought of giving a speech can seem daunting, but I assure you it won’t be if you are prepared.  People do not expect you to be perfect, but they want a speech to be honest, easy to comprehend, and delivered clearly and concisely. Here are some tips to help you achieve this:

1.  Be simple. It is best to use a simple outline.  You’ll want an introduction, main points with supporting details and a conclusion.  Avoid complex language and try to keep it as simple as possible.

2. Add details.  By having a simple structure, you can bring in details to make your speech interesting.  Use variety when compiling information (e.g. personal anecdotes, newspaper, media quotes, statistical studies, examples, fun definitions).  If you want to add style, try repetition, word play or rhetorical questions.

3. Know your audience. Why are these people coming to hear you speak? What do they want or need from this speech?  Put yourself in their shoes.  Are they learning about this subject for the first time or peers who already understand the basics of the subject?  Think about these things and then write your speech accordingly.

4. Beating nervousness.  First of all, it is imperative that you know your audience. This will wipe out any fear of not knowing what to say. If you are over-prepared you will automatically be less nervous. Also, know what your opening line is to help take away the anxiety of getting started.  Lastly, practice, practice, practice!  If you have already given your speech several times, it won’t feel like the first time.

5. Body language. Be sure to stand tall, smile, and avoid lots of body movements. Too much motion can distract the audience.  Keep your hands and arms in an open position because you will look more confident. Finally, talk slowly and remember to breathe!

Michael Crom, Executive Vice President of Dale Carnegie Training®

If you have any business related questions or would like advice on other workplace issues, visit our web site at www.bc.dalecarnegie.com or mailto:paul.sinkevich@dalecarnegie.com

How to find the right person for the job

Question:

I’ve recently become an HR manager for a medium size department store.  I’ve had prior experience in the hiring process, but I’ve never have been in a position where my job depends on how well others perform. What can I do to make sure that I’m hiring the right people for the job?

Answer:

It’s impossible to be 100% sure you are always hiring the right person.  There a numerous different factors that can contribute the success or failure of a new employee.  However, here are a few things that can help you find the best applicant for the job.  

               

      1)     Provide accurate description. To attract people that are the best fit for the job you must first, let them know what the position requires and the expectations. When posting an ad make sure you state all that is necessary from an applicant.  By including specific requirements you can reduce the amount of unqualified candidates that apply.

      2)     Check resume. Try to review resumes all at once that way you can consciously give each equal consideration. Check for error and organization. Make sure that you have the necessary job requirements in front of you as you compare them to the resumes.

      3)     Interview. Chose an interview technique that will tell you more about the applicant. Consider one-on-one interviews as well as group or non-traditional interviews that may include spending some time on the job. Ask questions clearly and relevant to the job. Write down the candidate’s answers next to the questions for your records and always make sure you allow time for candidates to ask questions.

      4)     Analyze. Compare your notes of all the candidates and see which ones stand out. Before making a final decision check references.

      5)     Follow through. Let the applicants know when they’ll hear from you.

   

If you have any business related questions or would like advice on other workplace issues, visit our web site at http://www.bc.dalecarnegie.com/ or mailto:paul.sinkevich@dalecarnegie.com