Question:
I’m the president of a small company with a very close-knit staff. Since we are all very close, personal issues are more visible. My problem is that I become awkward when dealing with these types of issues. How can I handle these situations?
Advice:
Congratulations on having such a caring and close group of employees! Part of being a leader is how you handle delicate issues. Try these following tactics to demonstrate your leadership skills:
1. Live in day tight compartments. Focus on what must get done. This is a necessary skill when faced with adversity. If you concentrate too much on what might happen, your energy will be directed towards all the different situations that could arise, instead on working on what needs to get done now.
Handle each situation as it presents itself.
2. Go a step beyond. Difficult situations can be the catalysts to great solutions. Use the opportunity to assist or come up with a new plan of action.
3. Remember priorities. Too often, when faced with overwhelming stress, we concentrate on the negative. Focus instead on the positive and an end to the situation. Concentrating on this can keep your goals in check and help in decision-making. You’re a role model to your employees.
Complex situations will present themselves from time to time. With a supportive environment in hand each one of those situations can be dealt with accordingly. Remember that being in a leadership position is more than just delegating – it’s in the management of difficult times that the real leader is visible.
If you have any business related questions or would like advice on other workplace issues, visit our web site at http://www.bc.dalecarnegie.com/ or mailto:paul.sinkevich@dalecarnegie.com
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