What skills does your organization need to improve on?

Employers rank the importance of skills needed in their employees;

1)       Communication

2)       Strong work ethic

3)       Teamwork…..

10)  Technical

Are you spending only on technical and product training?

What are the top issues/challenges in your organization?

I’m not saying that technical training is not important, you need that base knowledge or you’re not in the game.  But in today’s demanding business environment companies require even more from their employees.   We need people that can work effectively with others, build relationships with customers, communicate effectively and work with a sense of pride for their company.

What surprises me is the emphasis that so many managers and owners put on technical and product training and how they believe how unique their businesses are.  In no way am I saying that all businesses are the same.   It would likely surprise most people that the issues that plague your organization are much the same issues all business owners face.  In our business we have the opportunity to talk to many people in many different businesses and we hear similar kinds of challenges.  And generally most of these issues are on the people side of the skill set.

As your budgeting for training for your staff don’t forget the soft skills.  If you’re not sure what your employees require, there are some great assessment tools available to help assess individual, team and organizational needs. 

Have a great week!